Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Provide guidance to interrogate data

1.1 Identify information sources

1.2 Assist personnel to collect and record information according to legislation, policy and procedures

1.3 Assist personnel to collate, sort and analyse collected information in relation to purpose for which it is being obtained

2 Assist personnel to interrogate data

2.1 Identify information to be analysed and identify analysis methodology and analysis processes

2.2 Assist personnel to reduce and describe subject to support development of interpretations

2.3 Review appropriateness of reduced information according to organisational processes

2.4 Inform personnel how to archive information not used in reduction and description processes for future reference

2.5 Implement supervisory processes, checks and measures to ensure work is completed within time available

3 Provide suitable training and assessment opportunities

3.1 Identify learners' personal skill gaps

3.2 Provide appropriate on-the-job training opportunities to fill identified skill gaps and improve work performance

3.3 Provide opportunities for personnel to ask questions and seek clarification on training and work performance matters

3.4 Provide assistance to personnel to ensure compliance with organisational requirements and access suitable training and assessment

Skill 

Performance 

Criteria 

Description 

Reading

1.2, 2.1-2.3

• Analyses and consolidates information from a range of sources against defined criteria and requirements and checks for accuracy and completeness

Oral Communication

1.2, 1.3, 2.2, 2.4, 3.3, 3.4

• Elicits views and opinions of others and obtains information by listening and questioning
• Articulates requirements and instructions clearly, using language and specific industry terminology appropriate to audience and environment

Numeracy

1.3, 2.1-2.3

• Analyses and synthesises mathematical information embedded in a broad range of tasks and texts

Navigate the world of work

1.2, 2.3, 3.4

• Takes personal responsibility for ensuring personnel understand and follow legal/regulatory and organisational requirements and have access to appropriate training to address skill gaps

Interact with others

1.2, 1.3, 2.2, 2.4, 3.2-3.4

• Demonstrates sophisticated control over oral, visual or written formats, drawing on a range of communication practices to convey technical and compliance information to personnel
• Provides feedback on performance and encourages interaction to clarify individuals’ skill requirements to reach agreed goals

Get the work done

1.1, 2.1-2.5, 3.1, 3.2

• Sequences and schedules complex activities, monitors implementation and manages relevant communication
• Uses systematic, analytical processes to gather relevant information, and identify and evaluate options against agreed criteria, when assisting personnel to perform data interrogation tasks
• Uses a range of digital tools and applications to access and filter data, and extract, organise, integrate and share information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBCUE503 Manage data interrogation

BSBCCO503A Manage data interrogation

Updated to meet Standards for Training Packages

Code changed to reflect industry practice

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.